Menu

News

Pitney Bowes Online Shopping Study Reveals the Power of Easy Returns

Posted on December 10, 2019
Returns

Aunt Alice’s sweater, you thought she’d love. Bobby’s baseball glove that would have fit two years ago. Your best friend who never likes anything. Everyone has people in their life that are difficult to buy for. 

There was a time when returning items was not only an insult, it was a chore. Yankee Swaps were built on last holiday’s unwanted gifts. However, times have changed and not only have post-holiday returns lost their stigma, they are expected and are an important buying decision factor. This has left retailers not only scrambling to get items delivered during the holiday shopping rush but anticipating a record number of returns as well. 

Continue reading →

Are You Ready for Carrier General Rate Increases?

Posted on December 03, 2019
Parcel Shipping

As shippers worry about getting packages to customers this holiday season, they have to keep an eye on the calendar for another annual tradition: carrier general rate increases (GRI). 

Every aspect of a business carries a cost, but as more customers expect free or low-cost shipping at lightning fast speeds, the added costs brought about by these GRIs can certainly cut into profits. 

And free shipping is a deciding factor for many online shoppers. 

Continue reading →

Thanksgiving Traditions Start with Thanks

Posted on November 25, 2019
Happy Thanksgiving

From cranberry sauce to pumpkin pie, to spending time with family and friends, Thanksgiving in the United States is about tradition. Last year, we started what we hope to be a tradition of sharing what we are thankful for here at Pierbridge with our readers, customers, and partners. 

At Pierbridge, we have had a lot to be thankful for this year. As we in the U.S. get ready this week to spend time with friends and family to give thanks for what we have received the past year in our personal lives [and eat that pumpkin pie], here are some of the things for which we, as a company, are thankful. 

Continue reading →

It’s Time to Save the Day with Same-Day Delivery

Posted on November 19, 2019
Same-Day Saves the Day

Not all heroes wear capes. Some just help their company save money and time when shipping while meeting customer demands for same-day delivery.  Incorporating same-day delivery into your omnichannel shipping strategy can be complicated. Get it wrong, and you are the customer service “Riddler.” But getting it right will make you the hero.

Increased delivery speed, as well as white glove and specialized services are ways that your heroism can give customers more choice and a better experience with your brand. B2C shippers can get a wedding dress to the chapel on time. B2B shippers can get a mission-critical part delivered before excessive downtime.

Continue reading →

Warehouse-in-a-Warehouse a Growing Omnichannel Shipping Trend

Posted on November 12, 2019
Pick Pack Parcel Microlistics and Transtream

It was a busy time in Denver last week as Pierbridge and Microlistics teamed up at the Gartner Supply Chain Planning Summit to showcase their “Pick, Pack, Parcel” solution. 

The what?

Well, as 3PLs grapple with the challenge of booming eCommerce shipping, they have increasingly turned to omnichannel shipping strategies across the supply chain. One strategy gaining a hold is to create a warehouse-in-a-warehouse. 

Continue reading →

Ship-From-Store Strategy Fuels Same-Day Delivery

Posted on November 05, 2019
Ship-from-store omnichannel fulfillment
Whether it's a regional chain with a handful of stores or a global one with thousands, a ship-from-store strategy can reduce lost sales and improve delivery times while cutting shipping costs.

Retailers looking to capitalize on the booming growth of online shopping are increasingly taking an omnichannel approach to their supply chains. Perhaps, the one place they have the biggest edge over pure-play eCommerce businesses is the ability to leverage their brick-and-mortar footprint for quicker and cheaper shipping options using a ship-from-store strategy. 

While retail sales are still strong, with the National Retail Federation (NRF) anticipating the number to top $3.8 trillion this year, most traditional brick-and-mortar locations are trying to adapt their square footage as the cost of space adds up while shoppers continue to split time between making a trip to the store and shopping via the internet – increasingly while on the go. In fact, eMarketer forecasts that mobile commerce will account for 72.9 percent of global retail eCommerce sales by 2021.

Continue reading →

5 Tips for the Short Holiday Shipping Season

Posted on October 29, 2019
2019 Holiday Shipping Deadlines

If you start the countdown for the all-important holiday shopping season from the day after Thanksgiving through Christmas Day, it can last anywhere between 25 and 31 days in the United States. The moving target of Thanksgiving each year is the variable that can shorten or lengthen the shopping season, since the fourth Thursday of November can be anywhere from November 22 to November 28.

This year, it's November 28, the latest it can be, so the shopping season is six days shorter than last year, and is the shortest since 2013. That has retailers starting sales a bit later than usual, with less time to fulfill orders.  But customers will still expect shipments to arrive on time. 

Continue reading →

3 Tips for Global eCommerce Shipping

Posted on October 15, 2019
Global eCommerce Shipping

[**UPDATE** According to a Shopify report released in February 2019, the trend of shopping outside of the consumer’s home country is, in fact, a global trend. As the expected cross-border holiday parcel tsunami ramps up, we thought it was a good time to once again remind shippers of tips to keep in mind when shipping internationally this holiday season.

Additionally, as we wrote about earlier this year, U.S. Customs and Border Protection has implemented system changes this quarter that will streamline clearance processes while improving data collection, visibility, and border protection. This change is enabling global logistics companies to electronically file more detailed Section 321 information using the Automated Broker Interface (ABI) into the Automated Commercial Environment (ACE) system, eliminating manual and duplicate data entry.]

Continue reading →

Holiday Shopping is Global and So is Holiday Shipping

Posted on October 08, 2019
Global shipping and shopping

Crisper mornings and falling leaves in many parts of the world (not to mention summer coming in the Southern Hemisphere) can only mean one thing: the holiday shopping and shipping season is rapidly approaching. 

This year’s holiday shopping season is set to be another record-setter as early projections anticipate retail growth somewhere between 4.5 and 5 percent in 2019, according to Deloitte’s annual holiday retail forecast

Overall, Deloitte anticipates that holiday sales will exceed $1.1 trillion during the November–January timeframe.

Continue reading →

Get Parcel Insights Delivered

Become a better parcel shipper to reduce costs, increase margins, improve customer service, and stay competitive. Stay informed on the latest trends in shipping and parcel transportation management. Delivered regularly by email and through social media.