Today, many employees are working from home. They securely log into enterprise systems and do their work without any loss of business continuity. But what about physical business correspondence that has traditionally been managed by corporate mailrooms and shipping departments? There are still documents and contracts to review, samples to send, equipment to repair, and personal shipments to process. Leaving employees to improvise their shipping processes can lead to loss of cost control, inefficiencies, and unsafe visits to local shipping centers.
Recently, Supply Chain Brain hosted a webinar, “Overcoming the Barriers to an Effective Omnichannel Shipping Strategy,” featuring Pierbridge and its partners Banyan Technology and ConnectShip. During this 50-minute session, the expert logistics panel touched upon several important market factors and trends impacting shippers today and into the future, while highlighting the impact on omnichannel shipping.
While there was more information than can fit in the limited space of a blog, here are a few of the key takeaways from this critical webinar.
In today’s retail world, brick-and-mortar retailers face strong competition from big eCommerce players who can provide an inexhaustible product range from an unlimited inventory supplier pool, with fast and free delivery. However, brick-and-mortar retailers may have a secret weapon to help them compete with these online sellers by transforming their traditional brick-and-mortar supply chain into an omnichannel fulfillment network, turning their physical footprint into a competitive advantage.
There are plenty of things to manage when it comes to shipping, however, the shifting landscape is making it even tougher on many logistics managers. From omnichannel, multi-channel strategies to going global, logistics managers are facing new and complex challenges.
Here are 6 things logistics managers are losing sleep over in today’s parcel shipping environment.
Environmentally conscious consumers have influenced many industries, from building and construction to restaurants. From increased use of eco-friendly and recycled packaging materials to greener shipping options with smaller carbon footprints to smarter packing practices, consumers are starting to demand sustainability when it comes to last-mile parcel delivery. Increasingly, they will hold retailers and eMerchants to higher “sustainability experience” standards.
Omnichannel shipping is one of the most talked-about topics in today’s retail and eCommerce logistics world. We know we’ve talked about omnichannel shipping a lot. And with good reason.
eCommerce sales are booming. In 2020, eMarketer predicts eCommerce sales worldwide will surpass $4 trillion and total more than 16 percent of all retail sales. This has led to businesses having to focus on how to handle the growing number of orders so they can manage both customer expectations and costs when shipping all the parcels containing those orders.
There was a time when someone might send a package once or twice a year at most. While that is still the case for some, for a growing number of people, shipping packages is becoming an almost everyday occurrence. Some are returning goods bought online or some are selling items on a growing number of online marketplaces that specialize in C2C sales of crafts, art, clothing, grandma’s rare china, and other material that helps people put a bit of extra cash in their bank accounts.
The problem occurs when these personal shipping items are shipped on company time — or worse, the company dollar.
Charge an iPod with an onion? Fake. A photograph shows Prince Harry and Meghan Markle in front of their new RV camper. False. Disney’s Goofy character is actually a cow. Not even close.
It is easy to believe that if something is on the internet or if everyone is saying it on the Internet, then that information is true. However, while it is easy enough to click over to Snopes to find out that Goofy is a dog, it is much harder to get the lowdown on shipping dangerous goods.
The world is shrinking. The internet has brought consumers and products closer than ever, regardless of how many miles separate them. And it’s expected that global eCommerce will approach $5 trillion by 2021. With that kind of growth, it only makes sense that retailers and eCommerce players are expanding into global markets to get their fair share. And even those that haven’t, have plans to do so in the future.
According to the Visa Global Merchant eCommerce Study, 66 percent of businesses that sell online are already selling cross-border, accounting for almost 31 percent of their revenue. Additionally, cross-border eCommerce is not about to slow down, with 66 percent of businesses not currently selling internationally planning to do so soon.
Become a better parcel shipper to reduce costs, increase margins, improve customer service, and stay competitive. Stay informed on the latest trends in shipping and parcel transportation management. Delivered regularly by email and through social media.