Aunt Alice’s sweater, you thought she’d love. Bobby’s baseball glove that would have fit two years ago. Your best friend who never likes anything. Everyone has people in their life that are difficult to buy for.
There was a time when returning items was not only an insult, it was a chore. Yankee Swaps were built on last holiday’s unwanted gifts. However, times have changed and not only have post-holiday returns lost their stigma, they are expected and are an important buying decision factor. This has left retailers not only scrambling to get items delivered during the holiday shopping rush but anticipating a record number of returns as well.
From cranberry sauce to pumpkin pie, to spending time with family and friends, Thanksgiving in the United States is about tradition. Last year, we started what we hope to be a tradition of sharing what we are thankful for here at Pierbridge with our readers, customers, and partners.
At Pierbridge, we have had a lot to be thankful for this year. As we in the U.S. get ready this week to spend time with friends and family to give thanks for what we have received the past year in our personal lives [and eat that pumpkin pie], here are some of the things for which we, as a company, are thankful.
Not all heroes wear capes. Some just help their company save money and time when shipping while meeting customer demands for same-day delivery.
Incorporating same-day delivery into your omnichannel shipping strategy can be complicated. Get it wrong, and you are the customer service “Riddler.” But getting it right will make you the hero.
Increased delivery speed, as well as white glove and specialized services are ways that your heroism can give customers more choice and a better experience with your brand. B2C shippers can get a wedding dress to the chapel on time. B2B shippers can get a mission-critical part delivered before excessive downtime.
It was a busy time in Denver last week as Pierbridge and Microlistics teamed up at the Gartner Supply Chain Planning Summit to showcase their “Pick, Pack, Parcel” solution.
Well, as 3PLs grapple with the challenge of booming eCommerce shipping, they have increasingly turned to omnichannel shipping strategies across the supply chain. One strategy gaining a hold is to create a warehouse-in-a-warehouse.
Retailers looking to capitalize on the booming growth of online shopping are increasingly taking an omnichannel approach to their supply chains. Perhaps, the one place they have the biggest edge over pure-play eCommerce businesses is the ability to leverage their brick-and-mortar footprint for quicker and cheaper shipping options using a ship-from-store strategy.
While retail sales are still strong, with the National Retail Federation (NRF) anticipating the number to top $3.8 trillion this year, most traditional brick-and-mortar locations are trying to adapt their square footage as the cost of space adds up while shoppers continue to split time between making a trip to the store and shopping via the internet – increasingly while on the go. In fact, eMarketer forecasts that mobile commerce will account for 72.9 percent of global retail eCommerce sales by 2021.
If you start the countdown for the all-important holiday shopping season from the day after Thanksgiving through Christmas Day, it can last anywhere between 25 and 31 days in the United States. The moving target of Thanksgiving each year is the variable that can shorten or lengthen the shopping season, since the fourth Thursday of November can be anywhere from November 22 to November 28.
This year, it's November 28, the latest it can be, so the shopping season is six days shorter than last year, and is the shortest since 2013. That has retailers starting sales a bit later than usual, with less time to fulfill orders. But customers will still expect shipments to arrive on time.
From overseas manufacturers to the warehouse to the customer’s front door, just about every inch of the global parcel cargo chain is represented at next week’s PARCEL Forum '19 in Dallas, Texas, reflecting the growing interest in omnichannel shipping strategies.
Well, you know, with all that action going on, Pierbridge sure wasn’t going to be missing out on the fun.
[**UPDATE** According to a Shopify report released in February 2019, the trend of shopping outside of the consumer’s home country is, in fact, a global trend. As the expected cross-border holiday parcel tsunami ramps up, we thought it was a good time to once again remind shippers of tips to keep in mind when shipping internationally this holiday season.
Additionally, as we wrote about earlier this year, U.S. Customs and Border Protection has implemented system changes this quarter that will streamline clearance processes while improving data collection, visibility, and border protection. This change is enabling global logistics companies to electronically file more detailed Section 321 information using the Automated Broker Interface (ABI) into the Automated Commercial Environment (ACE) system, eliminating manual and duplicate data entry.]
Crisper mornings and falling leaves in many parts of the world (not to mention summer coming in the Southern Hemisphere) can only mean one thing: the holiday shopping and shipping season is rapidly approaching.
This year’s holiday shopping season is set to be another record-setter as early projections anticipate retail growth somewhere between 4.5 and 5 percent in 2019, according to Deloitte’s annual holiday retail forecast.
Overall, Deloitte anticipates that holiday sales will exceed $1.1 trillion during the November–January timeframe.
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