“Adversity does not build character, it reveals it.”— James Lane Allen
The world is faced with unprecedented adversity as nation after nation battles the COVID-19 pandemic. However, despite the disruption to day-to-day life, businesses continue to ship products such as food, medical supplies, and other life-sustaining materials.
Throughout this ordeal, those working on the front lines of the logistics and shipping industry have continued to reveal an unrivaled character by ensuring that the flow of vital goods remains uninterrupted. We owe them a debt of gratitude.
While not an exhaustive list, here is a brief roundup of carriers and Pierbridge partners that have stepped up to offer their help during this crisis.
- To help L.A. county hospitals as they fight the COVID-19 pandemic, FedEx is collaborating with IMC Worldwide to deliver mobile hospital modules that provide extra beds for patients under quarantine.
- UPS is making a company-wide effort to sync up its resources with various organizations and agencies, including the President’s Coronavirus Taskforce, the Federal Emergency Management Agency (FEMA), and various state health agencies, Logistics Management reported.
- According to Freightwaves, FedEx and UPS are delivering test-kit specimens overnight to laboratories around the U.S. on behalf of the U.S. government. UPS is also helping the federal and state governments set up drive-up testing sites and participating in Project Airbridge.
- Marc Lautenbach, President and CEO of one of Pierbridge’s strategic partners, Pitney Bowes, recently announced to the CEO Forum Group that the company will be “guided by our values. To do the right thing the right way,” as it works through this difficult time. Currently, Pitney Bowes’ website offers different templates for people to create, personalize, and post a “Thank You” sign on their door where all those who deliver can see it.
- Our parent company, WiseTech Global, recently shared information about managing customer communications during a crisis. Graeme Millar, Global Customer Services Manager, listed tips on how to communicate with customers when you’re not sure where to begin.
Pierbridge is doing its part to help companies that have suddenly transitioned from managing four corporate offices to 4,000 home offices by offering a free one-year subscription to Transtream’s Home Office shipping solution.
We are watching this crisis unfolding in real time. There are still plenty of questions to be answered as companies try to find ways to help their customers, employees, and partners navigate uncharted waters. But this is when companies reveal their true character.