Download "10 Brand-Enhancing Moves Retailers Can Make to Optimize Customers’ Delivery
Experience."
The parcel software industry has been swept up over the years in almost constant innovation and creative destruction cycle, replacing old systems with new technologies emerge to address the changing business landscape. However, utilizing the right technology to deliver the best customer experience is essential for continued success.
Accelerated by COVID-19, eCommerce has reached an all-time high of 16.4% of global retail sales, with plenty of headroom for growth.
Of course, through it all, the key to any shipper’s success is to keep the customer happy.
Download this eBook originally published by Pierbridge technology partner and Transtream reseller, Sendflex, for 10 ways retailers can optimize the customers’ delivery experience, including:
- Keeping same-day delivery promises
- Sustaining sustainability
- Offering free and easy returns