The explosive growth of eCommerce, most recently accelerated by COVID-19, is transforming traditional supply chains from business to business (B2B) to direct-to-consumer (D2C) fulfillment. Today’s consumers are more demanding with higher delivery expectations. They expect more delivery choices, real-time tracking, on-time arrival of undamaged orders with the least amount of waste. Returns need to be free and convenient
Shipping technology developers and integrators, 3PLs, and the shippers they support will need to innovate a whole new generation of capabilities, shifting the focus from shipper automation to optimizing the quality of the D2C delivery experience.
Watch this on-demand webinar as two parcel shipping technology veterans from Pierbridge and Sendflex Technology share their experience and insights on how the e-commerce market dynamics will usher in the next wave of technology innovation and optimize the customer delivery experience.
Speakers:
Mark Picarello
Managing Director @Pierbridge
Bob Malley
CEO @Sendflex Technology