[EDITOR’S NOTE: The following is adapted from our latest eBook “To Maximize eCommerce ROI, Shipping Technology Needs to Go Beyond APIs”]
The pandemic accelerated customer acceptance of eCommerce and further upended the traditional retail supply chain. As a result, retailers, manufacturers, and supply chain partners scrambled to adjust to the new landscape.
Additionally, to help with this growth, 3PL’s have been tasked to put more products closer to the customer while expanding delivery options to include parcel, same-day, and local carrier white glove services.
3PLs and Retail Need To Take Control of Shipping Systems
To make that transition—and to keep retail and eCommerce deliveries flowing—it is vital that they take control of their systems.
For Retailers and their Suppliers, this includes flexible systems allowing you to configure and personalize as needed without expensive professional services. In addition, the system should allow for a wide range of carriers and options for rating and routing, including carrier APIs, manifesting, and EDI.
Multi-shipper providers like 3PLs, freight forwarders, and fulfillment providers need additional flexibility to rapidly onboard customers with custom workflows. They also require deployment options to address many conditions, including public cloud, private cloud, customer hosted, and hybrid models. This ensures they have the tools to balance price and performance to meet their customer needs while remaining competitive and profitable.
Developers of all types, whether you are building a homegrown dedicated system, an Independent Software Vendor building supply chain software, or System Integrators providing services, need a highly scalable, secure platform that allows for rapid time to benefit.
Employing a multi-carrier parcel management system will allow you to focus on delivering the end solution and not get mired in the complex carrier, international, and dangerous goods compliance. In addition, the right solution should provide a robust toolset of APIs, apps, widgets, and integration tools–increasing revenue and improving the speed to market.
Download this eBook to learn how your technology needs to go beyond APIs to bolster your last-mile delivery so you can:
- Quickly add multi-carrier shipping to your offerings
- Implement systems that put you in control
- Exceed customer delivery expectations